Yahoo mail will not work after upgrading to Firefox 26, WHY?
I can see my email, but I can't open it, delete it, or go to any other folders. I have reinstalled Firefox 3 times, restarted my computer every time, logged out and back into Yahoo. Nothing changes. Why does Firefox continually screw something up every time it upgrades? I just want the previous version back without losing all my saved passwords and bookmarks! WIN XP SP3
Isisombululo esikhethiwe
As you've probably noticed, Yahoo! has been making a lot of email changes lately. Users who are using an older bookmark to access Yahoo! mail have reported various glitches. Try accessing your mail using one of these:
- Yahoo home page: https://www.yahoo.com/
- My Yahoo page: https://my.yahoo.com/
- Generic mail redirect: https://mail.yahoo.com/
Make sure to bookmark the new address if it works.
More generally, when you have a problem with one particular site that previously worked fine, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3All Replies (3)
Isisombululo Esikhethiwe
As you've probably noticed, Yahoo! has been making a lot of email changes lately. Users who are using an older bookmark to access Yahoo! mail have reported various glitches. Try accessing your mail using one of these:
- Yahoo home page: https://www.yahoo.com/
- My Yahoo page: https://my.yahoo.com/
- Generic mail redirect: https://mail.yahoo.com/
Make sure to bookmark the new address if it works.
More generally, when you have a problem with one particular site that previously worked fine, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
Thank You! I cleared the cache and cookies, and all is well again.
This worked for me! Thanks!