This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mozilla thunderbird will not open or sync profile on NAS device

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

Aggie06
Aggie06
more options

Was running two computers with thunderbird both sync to the same profile stored on a NAS device. NAS device lost a drive but profile remained in tact. Now TB will not load the profile but when asked where the profile is located TB shows correct location and profile. Have tried reinstalling TB, restarting computer, restarting NAS device, have checked the profiles.ini file to make sure it is correct. All give the same effect, TB asks me to create new profile like I just installed the software. Any ideas??

Was running two computers with thunderbird both sync to the same profile stored on a NAS device. NAS device lost a drive but profile remained in tact. Now TB will not load the profile but when asked where the profile is located TB shows correct location and profile. Have tried reinstalling TB, restarting computer, restarting NAS device, have checked the profiles.ini file to make sure it is correct. All give the same effect, TB asks me to create new profile like I just installed the software. Any ideas??

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

how do you know it is not loading the profile? My guess is it is and your missing something you expect and assume it is not.