I-Thunderbird Community Forum

What are these new columns which suddenly appeared? From (CB), Recipient (CB), and Correspondents (CB)

I've never used them and can't imagine allowing them to clog my message headings so I uncheck them when I find them.

After I did the 128.5.2esr update, none of my email accounts can get email with SSL/TLS on. It won't even try the server with SSL/TLS on. If I turn it off, then it can get mail. When I try to change to STARTTLS it will just hang showing checking server capabilities. Some accounts are imap and some POP3

Running Windows 10, version 22H2 updated 12/10/2024 OS Builds 19044.5247 and 19045.5247

Gmail works fine. I've tried the just about all of the things I have found online, but no luck.

Any suggestions? In the past I rolled back to a working version and that fixed it, but it hasn't worked this time. Would removing all of the certificates fix it? Didn't want to take that chance until I threw it out out here!

Thank you!

Hello All, I'm new to Thunderbird and here is something I'm wondering about: I created all my accounts and set everything to Unified ... all works fine. All 5 accounts show under "All Folders" ... if it's also checked, but I don't use it usually. In Unified view, however, UNDER the unified folders, my primary account is missing...?!? Again, I'm talking about the account list UNDER the unified folders! ... not the "All Folders" list! (if it's checked) (I usually don't have "All Folders" on)

The drop-down lists of the single unified folders, however, e.g. Inbox, Sent, etc., DO SHOW the primary account! (On a side note: under Drafts only four accounts show ...?)

So, why is the primary account missing in the list UNDER Unified folders ... (there are only four plus "Local Folders") but it is listed in the separate unified folders, if opened..? I hope explained it clear enough.

Please see attachments

BTW, at my home computer, ALL accounts are showing (in Unified view) under the unified folders. Please let me know what I did wrong or if I have to explain it better.

Thanks

Hello,

For a few days now, my Thunderbird has been reset. It asks me to set up an e-mail account. And all my old accounts and e-mails have disappeared. But the profile folder isn't empty. I've tried a number of solutions on the Internet, but still nothing. Please help me. Thanks

My e-mails are being removed from my inbox on my personal laptop regularly. I don't have an archive file set up, and in setting I have my disk space setting on "don't delete any mails", there are no messages in my Junk or Spam. I am logged in on to the same account on my work computer and there, all my emails are stored in the inbox (374 emails in inbox on work computer & only 39 emails in inbox on personal laptop). I'm unsure why this is happening, have gone through the setting menu multiple times and nothing is jumping out at me as being wrong.

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

I had a defective hard drive that was replaced. I lost the profiles that I had previously on the old hard drive (Except for the profiles from a year ago). Is it possible to reinstall Thunderbird as if it was a completely new program, link it to Spectrum webmail, and recover all my emails still on Spectrum webmail. and also create a new recreated profile. Thank you.

Since I installed Thunderbird on my new computer, I have been unable to send email using Thunderbird with my Spectrum account. I can receive email using Thunderbird with no problem.

I called Spectrum tech support and they confirmed that I can both send and receive email from their webmail app, so the problem is not on their end. They also gave me the correct settings to use for Outgoing mail, which I entered within the Thunderbird Account Settings. I read the articles on the Thunderbird support site, but they did not fix my problem.

My Thunderbird version is 115.12.1.0. My OS is Windows 11.

The attached photos show the failure message I am getting and also the account settings. Please let me know if you have any questions or if you need anymore information.

I really like Thunderbird from my previous experience so I really hope that you all can help me overcome this issue. My wife can send email from her phone but we really want to be able to do it from the desktop as well. Please help!

Thanks, Bruce

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Hello I just transferred TB from my old computer to a new one, and I am no longer able to empty the trash or compress the folders from the file menu , and I cannot add any sub folder. I did rebuild the index table : no result I suspect some parameter is wrong : Any idea to find which one, please? Tks in advance

Dear Sirs Please advise why when I send email I can not see or read the account name and get te long email address instead ? Example :- my email address of :- ( mohamed.sorsaur@globe-on.org ) ,,, was named the send shown as ( Mohamed Sorsaur ) in old versions of thunderbird Now - I see always the sender is : (( Mohamed Sorsaur < mohamed.sorsaur@globe-on.org > )) , although I set the defult Identity as ( Mohamed Sorsaur ) Only as shown in attached file please ?

Please advise Looking forward to receive your kind reply Kind regards Moahmed Sorsaur mohamed.sorsaur@globe-on.org globe-on2017@gmail.com DEgypt

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

The problem is that the 'Show Folder Size' option gives contents (even when no emails are present) that are too large. The file sizes seem to accumulate each time an email passes through the folder.

This was raised 8 months ago in a thread and the solution was to manually delete files in the Profile folder. This still works (I've just done it this afternoon) although personalised folders have to be deleted and re-made.

Has an easier solution been discovered, yet? Thanks...