This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

text in data grids doesn't display

  • 4 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur ssanders

ssanders
ssanders
more options

With the new 29 version of FireFox, data grids on our site don't seem to display the data in the grids any longer. When using Chrome or IE11, these still show just fine. Version 28 and earlier worked great. The menu system in our site doesn't work well any longer either using version 29.

What we are seeing on this site was also seen with IE11 when it first came out but that was easily fixed by just using the "compatability" settings in IE11 and adding our site to the list of compatible sites. There isn't such a setting in FireFox so I wonder how we go about getting around this.

With the new 29 version of FireFox, data grids on our site don't seem to display the data in the grids any longer. When using Chrome or IE11, these still show just fine. Version 28 and earlier worked great. The menu system in our site doesn't work well any longer either using version 29. What we are seeing on this site was also seen with IE11 when it first came out but that was easily fixed by just using the "compatability" settings in IE11 and adding our site to the list of compatible sites. There isn't such a setting in FireFox so I wonder how we go about getting around this.

Gewysig op deur ssanders

All Replies (4)

FredMcD
FredMcD
more options

I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

ssanders
ssanders Vraag-eienaar
more options

This did nothing to resolve the problem. The text in the data grids nor the menus on the site are working at this point.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

This can be a problem with the font that is used to display the text.

What font is used to display this text?

You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer).
You can check the font in the Font tab in the right pane of the Inspector.

ssanders
ssanders Vraag-eienaar
more options

Thanks for the offer but we no part of this site can be publicly accessed. The thought of a font causing the problem doesn't make much sense to me because it was working fine prior to version 29. Why would the font all of a sudden be causing the problem. Furthermore, it isn't just text in data grids but the menu system we use doesn't work properly either. You have to hold down on the left mouse button to use the menu and then when you are on the item you want to select, let off the left mouse button. Guess our only option is to start recommending Chrome or IE.