This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Got msg "You may be a victim of software counterfeiting" screen is black background instead of blue

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

Catlady228
Catlady228
more options

Also says "This copy of Windows did not pass genuine Windows validation"

Also says "This copy of Windows did not pass genuine Windows validation"

All Replies (1)

FredMcD
FredMcD
more options

That is likely SPAM or worse.

Never respond to such pages unless the source is someone you trust.

Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org.