This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get a software update notice, I click the Update Firefox button and a scroll bar runs over 30 minutes with no result.

  • 1 antwoord
  • 4 hierdie probleem
  • 5 views
  • Laaste antwoord deur ideato

Funpa
Funpa
more options

Update Available

A security and stability update...

Firefox 29.0.1

It is strongly...

Scroll bar says Connecting to the update server and continues to scroll for over 30 minutes or until I close Firefox.

Update Available A security and stability update... Firefox 29.0.1 It is strongly... Scroll bar says Connecting to the update server and continues to scroll for over 30 minutes or until I close Firefox.

All Replies (1)

ideato
ideato
more options

Hello dunnes2P+S, if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac

https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox


thank you