This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Despite compacting folders afterwards I can't delete imported folders

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur medusa569

more options

Trying to consolidate emails accounts into thunderbird for winxpsp3. With the import feature I tried to import emails from outlook express and choose option "everything". Well it imported everything on my logical disk as an email folder and now I can't delete them. They reappear after I delete some of them on the next bootup or install, Java won't even delete from it at all. Why did it import non email folders and in what or anyway can i get rid of these folder directories once anmd for all. I even did uninstall on 4 different versions and the same messed up folder tree still appears. I'd really like to keep usng thunderbird but this is maddening.

Trying to consolidate emails accounts into thunderbird for winxpsp3. With the import feature I tried to import emails from outlook express and choose option "everything". Well it imported everything on my logical disk as an email folder and now I can't delete them. They reappear after I delete some of them on the next bootup or install, Java won't even delete from it at all. Why did it import non email folders and in what or anyway can i get rid of these folder directories once anmd for all. I even did uninstall on 4 different versions and the same messed up folder tree still appears. I'd really like to keep usng thunderbird but this is maddening.

Gekose oplossing

I stumbled upon the answer......somehow the program had used my logical D:\ drive for the local "nobody" folders rather than looking in the D drive for the mail folders. It was under this broad directive that it added every D folder I had under Local folders and I couldn't delete any folders from the local folders. It wasn't until I change that D to a more specific folder that the pervasive inapplicable folders finally went away and could stay deleted.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

The first thing to learn with Thunderbird is data and program are stored separately. So uninstalling does about nothing if your problem is with data.

The second thing to learn is now your using Linux the same can be said of almost all programs.

Close Thunderbird open the profile folder delete foldertree.json Restart Thunderbird

more options

Gekose oplossing

I stumbled upon the answer......somehow the program had used my logical D:\ drive for the local "nobody" folders rather than looking in the D drive for the mail folders. It was under this broad directive that it added every D folder I had under Local folders and I couldn't delete any folders from the local folders. It wasn't until I change that D to a more specific folder that the pervasive inapplicable folders finally went away and could stay deleted.