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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can't connect to my imap server, Thunderbird is unusable.

  • 3 antwoorde
  • 31 hierdie probleem
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About 2 to 4 times daily my Thunderbird email gives me this error message:

"Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections."

When this happens I cannot send, receive, or open my other folders. I am ready to delete Thunderbird, everyone says it is awesome and I'm sure I have something set up wrong, but this is very inconvenient.

Please help.

About 2 to 4 times daily my Thunderbird email gives me this error message: "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." When this happens I cannot send, receive, or open my other folders. I am ready to delete Thunderbird, everyone says it is awesome and I'm sure I have something set up wrong, but this is very inconvenient. Please help.

All Replies (3)

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Why don't you simply follow the instructions and try to reduce the number of cached connections?

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[Ubuntu 12.04 LTS, TBird 30.0]

Same problem here. italic textunable to connect to your IMAP server. You may have exceeded

Tried the solution recommended in the error box. Lowered all six accounts to one connection. Same.

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Answers unhelpful. Why should the settings have changed? I've not touched anything. Tried changing to 1 connection to no effect. Ansers that explain the issue and give a solution are needed please.