This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I changed ISPs and had to change the server settings. Now one of my two email addresses crashes every time I try to read the emails.

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days.

I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them.

What's the fix on this?

At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days. I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them. What's the fix on this?

All Replies (5)

more options
more options

No, I don't have a crash report. It just freezes until I close the program.

more options

If it freezes, then why did you say it crashes?

What is your anti-virus software?

more options

In my world freezing is the same as crashing ... the damned thing doesn't work.

My anti virus is AVG

more options