This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Need help to sync between to Win 8 Surface

  • 2 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur carlaHI12

more options

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

Gekose oplossing

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

more options

Mahalo, that was the same solution that my husband had found and it solved the problem. thanks for the quick response.

Carla