This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In order to see scanned documents on a secured hospital system, I have to have version 17 ESR. How do I downgrade to THIS specific version?

  • 1 antwoord
  • 2 hierdie probleem
  • 7 views
  • Laaste antwoord deur cor-el

EAByng
EAByng
more options

I have searched, upgraded to current version, downloaded ESR per instructions on website, all to no end. Apparently it must specifically be version 17 ESR. Where/How do I find it and then download it to replace my current (24 esr)version? Help! And the hospital won't help me either.

I have searched, upgraded to current version, downloaded ESR per instructions on website, all to no end. Apparently it must specifically be version 17 ESR. Where/How do I find it and then download it to replace my current (24 esr)version? Help! And the hospital won't help me either.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can install the Firefox 17 ESR version alongside of your current Firefox 24 ESR version via a custom install.

Make sure to use a separate profile for each version.

Use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished. Create a desktop shortcut with -P "profile" appended to the target to launch each Firefox version with its own profile.

You can also install a portable (ESR) Firefox version to access websites that do not work with the current Firefox release. The portable version comes with its own profile folder and doesn't interfere with the currently installed release version.