This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

FF 30 plugin update in loop or wait

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

cwr64
cwr64
more options

Home user. Desktop running current Windows 7 Home Premium 64bit with all Windows Updates applied. FF 30 has been running OK. I set a few plugins to activate automatically. Then I clicked to check if plugin updates were needed. The check does not complete. It displays the little spinning icon and it just spins forever. Re-cycled FF but that did not help. What to do?

Home user. Desktop running current Windows 7 Home Premium 64bit with all Windows Updates applied. FF 30 has been running OK. I set a few plugins to activate automatically. Then I clicked to check if plugin updates were needed. The check does not complete. It displays the little spinning icon and it just spins forever. Re-cycled FF but that did not help. What to do?

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.