This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 4 antwoorde
  • 2 hierdie probleem
  • 9 views
  • Laaste antwoord deur echo-D5

more options

I got crash report after Mozilla Firefox updated into version 30. I even can't open it in safe mode. I use Ubuntu 12.04.3 64 bit. Below the Crash ID:

bp-99b25974-a173-4bf3-b078-ec4062140613

Thanks.

I got crash report after Mozilla Firefox updated into version 30. I even can't open it in safe mode. I use Ubuntu 12.04.3 64 bit. Below the Crash ID: bp-99b25974-a173-4bf3-b078-ec4062140613 Thanks.

Gekose oplossing

The crash was resolved. Yesterday, i open firefox and it run well. I don't know why, but all add-ons removed.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Firefox 30.0 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ]

Processor Notes sp-processor10_phx1_mozilla_com.15475:2012; HybridCrashProcessor; non-integer value of "SecondsSinceLastCrash"; MDSW emitted no header lines; MDSW did not identify the crashing thread; CSignatureTool: No signature could be created because we do not know which thread crashed; MDSW emitted no frames; exploitablity information missing; MDSW failed: ERROR_NO_MINIDUMP_HEADER; MDSW failed: ERROR_NO_MINIDUMP_HEADER

Related Bugs

https://bugzilla.mozilla.org/show_bug.cgi?id=945328 945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs https://bugzilla.mozilla.org/show_bug.cgi?id=837835 837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles https://bugzilla.mozilla.org/show_bug.cgi?id=711568 711568 NEW --- Firefox Crash Reports [@ EMPTY: no crashing thread identified; corrupt dump ]

more options

I don't know what it means. It's all Greek to me.

more options

Try to do a clean reinstall and download a fresh Firefox installer from the Mozilla server.

You can find the full version of the current Firefox 30.0 release in all languages and for all Operating Systems here:


Can you bring up the Profile Manager and create a new profile?

more options

Gekose oplossing

The crash was resolved. Yesterday, i open firefox and it run well. I don't know why, but all add-ons removed.