This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Was I automatically enrolled in Sync? If so, why?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur cor-el

more options

I have never enabled Sync or created an account, but after updating today I noticed that I was signed in to a Sync profile. The e-mail address of the Sync profile was the same as a g-mail address that I created while using Firefox on this computer. However, at no point did I ever actually sign into Sync or actively tell Firefox that I wanted to Sync my bookmarks, etc. I have actively told Firefox that I do not want to sync anything from this browser every time it has asked. The Sync account that I was signed in under used the same password as the g-mail account I created, which is incredibly disturbing since I never provided that password to Firefox. That would seem to indicate that Firefox somehow spied on the password I entered when creating a g-mail account, which is NOT acceptable behavior from a browser. Can someone please explain what's going on here? I've never told Sync that I wanted to Sync data, nor have I told Firefox that it could use that log-in information.

I have never enabled Sync or created an account, but after updating today I noticed that I was signed in to a Sync profile. The e-mail address of the Sync profile was the same as a g-mail address that I created while using Firefox on this computer. However, at no point did I ever actually sign into Sync or actively tell Firefox that I wanted to Sync my bookmarks, etc. I have actively told Firefox that I do not want to sync anything from this browser every time it has asked. The Sync account that I was signed in under used the same password as the g-mail account I created, which is incredibly disturbing since I never provided that password to Firefox. That would seem to indicate that Firefox somehow spied on the password I entered when creating a g-mail account, which is NOT acceptable behavior from a browser. Can someone please explain what's going on here? I've never told Sync that I wanted to Sync data, nor have I told Firefox that it could use that log-in information.

All Replies (2)

more options

There's nothing in Firefox to automatically enroll a user with the Sync feature.

What in Firefox are you seeing that leads you to believe that you are enrolled in Sync? (and where are you seeing it?)

more options

If you are connected to Sync then you see the Firefox Account name (e-mail) in the "3-bar" Firefox menu button drop-down list (you can click this name to disconnect).