This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can I not download all of my messages?

  • 3 antwoorde
  • 2 hierdie probleem
  • 18 views
  • Laaste antwoord deur goldensword

ml24001
ml24001
more options

I have a Thunderbird email account, and it says that I have seven messages. However, for some reason, it can only download one of those messages and every time I close and re-open Thunderbird, it is always that one message that gets downloaded. I checked the account settings, tried to see if a filter works, and deleted some old inbox messages; nothing works. I can view all seven messages on Yahoo, but not with Thunderbird.

I have a Thunderbird email account, and it says that I have seven messages. However, for some reason, it can only download one of those messages and every time I close and re-open Thunderbird, it is always that one message that gets downloaded. I checked the account settings, tried to see if a filter works, and deleted some old inbox messages; nothing works. I can view all seven messages on Yahoo, but not with Thunderbird.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable email scanning in your anti virus to allow for a complete download of your mail. You can reenable it latter if you really want to.

ml24001
ml24001 Vraag-eienaar
more options

I temporarily disabled antivirus email scan, but the problem still remains.

goldensword
goldensword
more options

Try compacting your in-box.