We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox safe mode window opens up once a month.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

Every month I will get the "Firefox Safe Mode" window popping up wanting me to restart the browser or start in safe mode. I have everything updated that I have read in the articles and this problem still happens every month. When I restart the browser everything will be fine for a month and it will pop up again. When I click start in safe mode everything is fine until I restart my computer then it will pop up again. I don't know what to do.

Every month I will get the "Firefox Safe Mode" window popping up wanting me to restart the browser or start in safe mode. I have everything updated that I have read in the articles and this problem still happens every month. When I restart the browser everything will be fine for a month and it will pop up again. When I click start in safe mode everything is fine until I restart my computer then it will pop up again. I don't know what to do.

All Replies (3)

more options

Is this the screen about a slow startup from the Firefox Health Report?

Notification: "Mozilla Firefox seems slow… to… start."

more options

I never get that screen, the image i linked is what I get every month. everything is updated and i have no add ons for my browser either.

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, check the programs that are on your computer

Windows: Start > Control Panel > Uninstall Programs.

Go thru the list. If you find something that you don't know what it is, use a web search.

Troubleshoot Firefox Issues Caused By Malware {web link}

Gewysig op deur James