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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Should I use my email address from MS Outlook.com or should I get a new one? Is there a free version? More info on install choices!!

  • 5 antwoorde
  • 2 hierdie probleem
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  • Laaste antwoord deur Matt

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Why is there absolutely no help section on what items to choose or not to choose during install and setup? We are not all geniuses! I thought T-Bird was free, so now it costs?

I came to T-Bird because for some idiotic tech reason an application needs a "default email client" on Win 7. Given that Microsoft Mail or Life Mail or Windows Live or whatever it's called at the moment, is a MICROSOFT product, which means no info, no support, no nothing, I thought I'll try Thunderbird.

So, what do I get? No info, no support, no nothing. I guess there must be some intrinsic mental block shared by all software writers, that prevents from understanding that WHAT THEY KNOW does not equal what the CUSTOMER knows.

Do you know anything about biochemistry? NO? How come? You must be oh so ignorant, or am I assuming too much?

Well, assume that the customer knows as much about POP3 and IMAP as you know about biochemistry.

Now will you explain the specific choices and the effect they have, in plain english, so that we can understand you?

Why is there absolutely no help section on what items to choose or not to choose during install and setup? We are not all geniuses! I thought T-Bird was free, so now it costs? I came to T-Bird because for some idiotic tech reason an application needs a "default email client" on Win 7. Given that Microsoft Mail or Life Mail or Windows Live or whatever it's called at the moment, is a MICROSOFT product, which means no info, no support, no nothing, I thought I'll try Thunderbird. So, what do I get? No info, no support, no nothing. I guess there must be some intrinsic mental block shared by all software writers, that prevents from understanding that WHAT THEY KNOW does not equal what the CUSTOMER knows. Do you know anything about biochemistry? NO? How come? You must be oh so ignorant, or am I assuming too much? Well, assume that the customer knows as much about POP3 and IMAP as you know about biochemistry. Now will you explain the specific choices and the effect they have, in plain english, so that we can understand you?

Gekose oplossing

Thunderbird is free, clearly you have sough to create a new mail account, rather than setup one that already exists. Mail addresses from the partners in the new account dialog cost money. I think they might even send a few cents to Mozilla as commission. But I really don't know the commercial arrangements they have.

In that case I make the assumption you know nothing I would suggest you read up on the topic to fill the gaps in your knowledge, the same as I had to do, and continue to do right up until today. I am not a developer, or techie and email plays no role in my working life.

I suggest you try the support knowledge base in the first instance for an extremely brief summary of what IMAP and POP are. That article links to wikipedia for more information and wikipedia link to the source documents. If that is to complex I am sorry I do not know how to make it simpler.

Lees dié antwoord in konteks 👍 1

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T-Bird was free, so now it costs?

Thunderbird is free software. What makes you believe 'it costs'?

Putting Thunderbird aside, what are you trying to achieve in the first place? Using Thunderbird isn't rocket science, but some people may be better off just using webmail.

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Gekose oplossing

Thunderbird is free, clearly you have sough to create a new mail account, rather than setup one that already exists. Mail addresses from the partners in the new account dialog cost money. I think they might even send a few cents to Mozilla as commission. But I really don't know the commercial arrangements they have.

In that case I make the assumption you know nothing I would suggest you read up on the topic to fill the gaps in your knowledge, the same as I had to do, and continue to do right up until today. I am not a developer, or techie and email plays no role in my working life.

I suggest you try the support knowledge base in the first instance for an extremely brief summary of what IMAP and POP are. That article links to wikipedia for more information and wikipedia link to the source documents. If that is to complex I am sorry I do not know how to make it simpler.

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I figured it out. I somehow got to a choice window that made it look as if I had to either choose Hover.net or Gandi.net as e-mail provider, and these do cost $. Then I started the process over, and now it works.

And when the setup asks the user to "enter the id, password, and e-mail address", it is not immediately apparent whether they mean the ones from the other e-mail provider which one already has, e.g. Hotmail, Gmail or Yahoo, or a new one.

Nonetheless, there are numerous questions asked of the new user, that a newbie cannot possibly know how to answer, such as "do you have IMAP or POP3?", and various such other techy items it would take hours to find an answer to.

Sorry that my ignorance is so terribly annoying.

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Since you ask what I was trying to achieve in the first place: I am coming to Windows 7 from the "stone age of Windows XP." Yes, my Win XP just finally died after about 12 years. Cheapskate I am.

I didn't know that Win 7 did not have a default email client, because that was standard in XP, Win98, Win95, and possibly even Win 3.11.

I needed to obtain a "default email client" because my fax software (Efax) asked for it. At that point I had the choice to either use T-Bird or Windows Live Mail, and I chose T-Bird because I guessed that it would stay around longer than whatever Microsoft does.

I am a lagging and reluctant adopter, because I want my computing to be as predictable and problem free as possible. So that's that.

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Just an FYI that few people are apparently are aware of.

Windows never had a mail client. Outlook Express was actually a part of Internet Explorer and came out with internet explorer 4 Due to the bundling of internet explorer with Windows 95 - XP people assumed it was a windows component.

The anti competition ruling in Europe saw the technical end of the bundling of Internet explorer. Unfortunately by that time about the only part or Internet Explorer that was not integrated into the operating system was Outlook Express, so the new mail client became a download.