This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Constant crashing

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur the-edmeister

more options

Every time I load a website in firefox, or even click into the search bar on the browser, firefox instantly crashes. Even if nothing is loaded and its just sitting there on the restore session or about:crashes it may just crash, which seems ironic. It won't even load the addons info(which is nil since I reset it)

It doesn't crash when I load files form my computer but otherwise its completely and totally unusable.

I've tried resetting it, starting in safe mode, a new profile, complete reinstalls of it after wiping it off my computer entirely (profile folders and all) and nothing has changed.

latest crash reports:

bp-d27addf7-f7ea-4352-ac5e-8bdb12140703 bp-d17d9e40-ff3c-4901-85ca-4c3f62140703 bp-0b5ced4e-56f9-4705-ba61-fa97d2140703 bp-ad787041-f2df-4949-aa83-7e6792140703 bp-41e0b25c-008b-40a7-af70-54ea42140703

I can't even read these because it just crashes if I try. It just crashed again while I was typing this.

Every time I load a website in firefox, or even click into the search bar on the browser, firefox instantly crashes. Even if nothing is loaded and its just sitting there on the restore session or about:crashes it may just crash, which seems ironic. It won't even load the addons info(which is nil since I reset it) It doesn't crash when I load files form my computer but otherwise its completely and totally unusable. I've tried resetting it, starting in safe mode, a new profile, complete reinstalls of it after wiping it off my computer entirely (profile folders and all) and nothing has changed. latest crash reports: bp-d27addf7-f7ea-4352-ac5e-8bdb12140703 bp-d17d9e40-ff3c-4901-85ca-4c3f62140703 bp-0b5ced4e-56f9-4705-ba61-fa97d2140703 bp-ad787041-f2df-4949-aa83-7e6792140703 bp-41e0b25c-008b-40a7-af70-54ea42140703 I can't even read these because it just crashes if I try. It just crashed again while I was typing this.

All Replies (3)

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

Its not a problem with flash.

more options