This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Kemable

more options

The flash player will run for 15-20 seconds (sometimes more) and then the screen will turn green and when i try to do anything, I get a Warning: Unresponsive plug-in (for shockwave). I say OK and the Adobe Crash screen comes up. I have tried un-installing and re-installing both adobe and shockwave. I've reset firefox and I've run all Window's updates. It still crashes in safe mode. This is the report ID number 5b7a6d4c-b7e9-4871-91a5-6bce02140703

The flash player will run for 15-20 seconds (sometimes more) and then the screen will turn green and when i try to do anything, I get a Warning: Unresponsive plug-in (for shockwave). I say OK and the Adobe Crash screen comes up. I have tried un-installing and re-installing both adobe and shockwave. I've reset firefox and I've run all Window's updates. It still crashes in safe mode. This is the report ID number 5b7a6d4c-b7e9-4871-91a5-6bce02140703

All Replies (2)

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

I tried all of the above and it is still crashing.