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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click on "Sign in to Sync" the page "about:accounts" shows error "The URL is not valid and cannot be loaded." How do I fix this so I can use Sync?

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MannClannAlaska
MannClannAlaska
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When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays:

The address isn't valid

The URL is not valid and cannot be loaded. 

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /).

Try again

I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0.

I cannot access "about:accounts" at all. How do I fix this?

When I click on the three-bar icon (top right) and then on "Sign in to Sync" a new tab opens attempting to load "about:accounts" . . . the page that loads is an error . . . "Problem loading page" shows up on the tab and the page displays: The address isn't valid The URL is not valid and cannot be loaded. Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /). Try again I am running Firefox 30.0 on a Dell XPS-18 and Windows 8.0. I cannot access "about:accounts" at all. How do I fix this?

All Replies (1)

cor-el
cor-el
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The about:accounts page is a valid page in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window