This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 1 antwoord
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

lreiss
lreiss
more options

Firefox has suddenly started crashing this morning. I can't open it, even in safe mode. The following is the crah ID I found.

Crash ID: bp-6b8374e1-9d33-4675-93a6-39c662140723

Firefox has suddenly started crashing this morning. I can't open it, even in safe mode. The following is the crah ID I found. Crash ID: bp-6b8374e1-9d33-4675-93a6-39c662140723

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with Digital Guardian (dgapi.dll)

  • Firefox 31.0 Crash Report [@ dgapi.dll@0x92d5d ]
  • bug 1010493 - Startup crash in dgapi.dll (Digital Guardian)