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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why My firefox can not be opened? It always say "CAn not Access Profiles. Maybe Lost" Why?

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  • Laaste antwoord deur FredMcD

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After update the firefox to the latest version, my firefox crash and can't open it. So, I try to uninstall it. Then, I download it again but it still can't be opened. It shows "Can't access profile. Maybe lost. Please help me. I really need your help. Thank you

After update the firefox to the latest version, my firefox crash and can't open it. So, I try to uninstall it. Then, I download it again but it still can't be opened. It shows "Can't access profile. Maybe lost. Please help me. I really need your help. Thank you

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https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?esab=a&s=new+profile&r=6&as=s Use the Profile Manager to create and remove Firefox profiles Firefox stores your personal information and settings in a profile folder. Learn to use the Profile Manager to create, remove, rename, and switch profiles.