This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Assorted scripts consistently crash

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

Kazerima
Kazerima
more options

I've found there seems to be some sort of incompatibility between the scripts used on just about any page featuring a youtube video and firefox. There will be a few minutes of unresponsiveness, followed by a message that the mentioned script isn't functioning and asking if I want the script to continue or for me to stop it. The difficulty is, this occurs each and every time I encounter any video, particularly those of video advertisements people have placed on their websites.

I've found there seems to be some sort of incompatibility between the scripts used on just about any page featuring a youtube video and firefox. There will be a few minutes of unresponsiveness, followed by a message that the mentioned script isn't functioning and asking if I want the script to continue or for me to stop it. The difficulty is, this occurs each and every time I encounter any video, particularly those of video advertisements people have placed on their websites.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.