This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I'm trying to download Mozilla on my Toshiba and the security scan just keeps running (over 10 minutes with no other messages)

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

I had downloaded the Mozilla for AOL program, but it interfered with my on-line law school classes. I uninstalled the Mozilla program, and I'm trying to reinstall the latest download Mozilla, but I can't seem to get out of the "running security scan..." message. It's running for over 15 minutes without any other messages or instructions. Can someone help me?

I had downloaded the Mozilla for AOL program, but it interfered with my on-line law school classes. I uninstalled the Mozilla program, and I'm trying to reinstall the latest download Mozilla, but I can't seem to get out of the "running security scan..." message. It's running for over 15 minutes without any other messages or instructions. Can someone help me?

All Replies (1)

more options

Try this: