This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Quick filter misses many matches. Why?

  • 2 antwoorde
  • 10 hierdie probleem
  • 27 views
  • Laaste antwoord deur Will.Rubin

more options

The Quick Filter is missing many matches, even for email created minutes before. Oddly, this only seems to be happening in "Sent" folders. Folders have 500 to 1000 messages. Inbox has many more and the quick filter does seem to work there. Quick filter misses matches in the body text only. Matches subject and other fields correctly. Does not miss all matches in the body ... older messages appear to be matched more often.

I tried normal search and it does find all the expected messages. I also tried rebuilding the global database with no change in behavior.

Any suggestions?

(Version 31.0 Windows 7 machine)

The Quick Filter is missing many matches, even for email created minutes before. Oddly, this only seems to be happening in "Sent" folders. Folders have 500 to 1000 messages. Inbox has many more and the quick filter does seem to work there. Quick filter misses matches in the body text only. Matches subject and other fields correctly. Does not miss all matches in the body ... older messages appear to be matched more often. I tried normal search and it does find all the expected messages. I also tried rebuilding the global database with no change in behavior. Any suggestions? (Version 31.0 Windows 7 machine)

All Replies (2)

more options

Quick filter misses matches in the body text only.

Has the message body been downloaded for those messages?

more options

Yes, they have been downloaded to the local machine.