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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i installed thunderbird in windows 7 x64. when i am opening thunderbird system restarting

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When I open thunderbird. My system is restarting, I am not finding any error msg in eventviewer also. Kindly suggest me

When I open thunderbird. My system is restarting, I am not finding any error msg in eventviewer also. Kindly suggest me

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A restart would indicate a kernel mode problem. As Thunderbird does not have kernel access, I think perhaps it may be your anti virus (It will have kernel access) trying to scan the new application being loaded into memory.