This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

plug in issue

more options

I have a Samsung Galaxy Tab4 running Mozilla Firefox ver. 32 and when I use websites that have online "point and click" games they all say that a plugin is required but I have no idea what plug in is required. Is there somehow I can find out what plugin is required ? When I tap on the "plugin required" icon in the window nothing happens and I do have my plugin enabled in my settings. Help!

I have a Samsung Galaxy Tab4 running Mozilla Firefox ver. 32 and when I use websites that have online "point and click" games they all say that a plugin is required but I have no idea what plug in is required. Is there somehow I can find out what plugin is required ? When I tap on the "plugin required" icon in the window nothing happens and I do have my plugin enabled in my settings. Help!

All Replies (5)

more options

The most common plugins required for games are Flash and Java. If you compare the same sites on the desktop, and right-click the plugin, does its shortcut menu identify which one is being used?

more options

It is a tablet so it is all touchscreen and I cannot "right click". When I tap on it nothing happens I am using Firefox for android 32 and it is on android 4.4 but I am not sure if it is kit kat orjellybean

more options

Yes, but... since you posted using Windows 7 I thought you could check using the desktop system on the assumption that the site would be trying to use the same plugin on both.

more options

I am using this forum on my laptop running windows 7, sorry, it is easier to type on a keyboard lol. Hopefully there is a solution :)

more options

So if those sites work on Windows 7, can you visit them from your laptop and see what plugin they use?