Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot receive email because Inbox is full? which is not full..

  • 7 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur user01229325

more options

ISP Telfort Webmail works but I cannot receive email through Thunderbird ! Yesterday I received 7 emails 1/2 hour later I could not receive email. The message I receive as follows:

"Postbox is full and cannot receive any more email, please remove old email to make room for new email ".

Can someone please help to resolve this?

Thanks, Fred

ISP Telfort Webmail works but I cannot receive email through Thunderbird ! Yesterday I received 7 emails 1/2 hour later I could not receive email. The message I receive as follows: "Postbox is full and cannot receive any more email, please remove old email to make room for new email ". Can someone please help to resolve this? Thanks, Fred

Gekose oplossing

Did you right click the inbox folder and select Compact like suggested above. If not you have not deleted anything.

Lees dié antwoord in konteks 👍 0

All Replies (7)

more options

Is that a message from the server? Is that the exact error message? I doubt it actually says 'Postbox'.

more options

This does not sound like a message generated by Thunderbird. Have you logged into your account at your provider web mail page to see what your folders look like there? You might be surprised at what you find.

As for Thunderbird and deleting messages, pressing delete just hides the message and tags it for deletion. It is not permanently removed until you Compact the folder. Just because your inbox looks empty, if you have not compacted the folder they are all still taking up space.

more options

Hi Christ, This is the message that is stated in the middle of the screen when I want to try to receive new email...

De map Postvak IN is vol en kan geen bijkomende berichten meer bevatten. Verwijder oude of ongewenste berichten en comprimeer de map om plaats te maken voor meer berichten.

In other words the Inbox is full and I cannot receive new email. Remove old or unwanted messages to make room for more messages.

with kind regards,

Fred

more options

dear Airmail,

I have checked and removed nearly all email from my webmail. I have emptied the trashcan and I have 4gb of space allocated and have about 1.5 gb in use.

The message is placed everytime I try to receive new email: The message is:

De map Postvak IN is vol en kan geen bijkomende berichten meer bevatten. Verwijder oude of ongewenste berichten en comprimeer de map om plaats te maken voor meer berichten.

In other words the Inbox is full and I cannot receive new email. Remove old or unwanted messages to make room for more messages.

with warm regards,

all_fred

more options

Gekose oplossing

Did you right click the inbox folder and select Compact like suggested above. If not you have not deleted anything.

more options

hi Airmail,

Thanks a million, ik worked what you suggested, email is coming in.

with warm regards,

all_fred

more options

Here is a good article on maintaining your email folders.

http://kb.mozillazine.org/Keep_it_working_-_Thunderbird