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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After reinstalling firefox does not happen synchronization

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After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

After installing firefox (after formatting pc) are back in Sync with my account, but the synchronization does not occur.

Gekose oplossing

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.

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Gekose oplossing

Hi sdfitalia, Thank you for your question. I understand that after reformatting your computer, Firefox Sync does not sync.

Did you make a back up of your profile before you reformatted? Unfortunately Sync is not meant to be a back up, however when you attached a new device to an account as far as I understand the account data will merge.