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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox will not install on my laptop

  • 2 antwoorde
  • 3 hierdie probleem
  • 3 views
  • Laaste antwoord deur the-edmeister

dhaire
dhaire
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The latest update to Firefox (33) did not work. After download it froze up with a partial black screen. I have uninstalled and re-installed Firefox several times with the same result. Symantec possible issue has been eliminated. My laptop runs windows 7 enterprise. Until now, Firefox has always worked for me. Its Google Chrome for now.

The latest update to Firefox (33) did not work. After download it froze up with a partial black screen. I have uninstalled and re-installed Firefox several times with the same result. Symantec possible issue has been eliminated. My laptop runs windows 7 enterprise. Until now, Firefox has always worked for me. Its Google Chrome for now.

Gewysig op deur dhaire

All Replies (2)

dhaire
dhaire Vraag-eienaar
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Here is a screenshot of firefox on my laptop as it is now

the-edmeister
the-edmeister
  • Moderator
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Other users with this problem all had an embedded intel hd graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem.

Intel HD 2000/3000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764

Intel HD 4000: 32bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24328 64bit https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329