This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how do i remove unwanted sites like incredibar.com from attaching to firefox and taking over my browsing

  • 1 antwoord
  • 3 hierdie probleem
  • 2 views
  • Laaste antwoord deur CoryMH

more options

there are two sites that have taken over my browser mystar incredibar.com and trovi i cannot remove them even with spyware i have even reinstalled my operating system but they are still there

there are two sites that have taken over my browser mystar incredibar.com and trovi i cannot remove them even with spyware i have even reinstalled my operating system but they are still there

All Replies (1)

more options

Hello,

Please follow this guide:

The malware may have modified your Firefox shortcuts as well - right click on your Firefox shortcut and select Properties. In the target line under the Shortcut tab, make sure that there are no links after the "firefox.exe".

Use free antimalware tools that can run alongside existing antivirus tools, such as:


Be careful with the software you install, malware is usually bundled with other applications. Always download software from the official sites. If you downloaded Firefox from a site other than:

Make sure you uninstall Firefox and reinstall it by downloading a copy from one of those two links.