Firefox starts with ghostery disabled
When starting firefox despite having Ghostery enabled in my addons list it seems to start disabled.
To get it to function I have to go into addons and disable and re-enable it.
Is there some way to get it to work properly?
All Replies (2)
Is it possible to check to see if its a combination of two addons/plugins by disabling everything else but Ghostery?
Otherwise I would recommend also contacting the developer of the add on with their support contact on the add on page.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.