This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click on a message, it no longer is marked as "read," it stays marked as "unread."

  • 3 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur leefoo

homeluvver
homeluvver
more options

Until yesterday, when I clicked on a new message, it was immediately marked as "read" by unbolding. Now, when I click on a message it remains bolded, and appears to be "unread," even though I have read it. I want messages to remain "unread" until I have time to read them, so have not checked "Automatically mark messages as read." How do I return to the original setting that leaves messages bolded until I click on them?

Until yesterday, when I clicked on a new message, it was immediately marked as "read" by unbolding. Now, when I click on a message it remains bolded, and appears to be "unread," even though I have read it. I want messages to remain "unread" until I have time to read them, so have not checked "Automatically mark messages as read." How do I return to the original setting that leaves messages bolded until I click on them?

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Tools > Options > Advanced > Reading & Display' tab

Depending upon what you want, choose the following options:

You want new unread mail bold and : 1. when you click to read email in the Message Pane, it auto changes to unbold immediately.

  • Select: 'Automatically mark messages as read'
  • Select: 'Immediately on display'
  • Click on 'OK'

2. when you click to read email in the Message Pane, there is a delay of xx seconds before it auto changes to unbold.

  • Select: 'Automatically mark messages as read'
  • Select: 'After displaying for (choose number of) seconds'
  • Click on 'OK'

3. when you click to read email in the Message Pane, it remains bold until you manually select to make it read and unbold by: click on 'Other Actions' > 'Mark as Read' or right click on email in list > 'Mark' > 'As read' or select email in list and press 'M'

  • Uncheck to deselect: 'Automatically mark messages as read'
leefoo
leefoo
more options

I have the same issue. I have tried all those steps and none of them worked.

I didn't think they would because I hadn't touched them and then, all of a sudden I had the same issue that the OP had.

I could just click on the message header in the inbox and it would unbold.

Plus, when I "Right Click" the "Mark as Unread" is Greyed out.

leefoo
leefoo
more options

As an addition to my email above, here is my current config.

I have also tried setting it to a time, such as 2 seconds...NOTHING has worked.

I think this is somehow a bug? I had my config set up for auto update, so has this updated in the last few days?

Thx