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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

First firefox wouldn't update now it wont install

  • 3 antwoorde
  • 6 hierdie probleem
  • 2 views
  • Laaste antwoord deur rappin05

rappin05
rappin05
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For months now, when i started up Firefox i would get a message that it had been unable to update. Today i decided to uninstall and re install it but after it says extracting 0% the window disappears and nothing else happens.

For months now, when i started up Firefox i would get a message that it had been unable to update. Today i decided to uninstall and re install it but after it says extracting 0% the window disappears and nothing else happens.

Gekose oplossing

Hello rappin05, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and then see if that allows to download and install Firefox from the next full installer link

thank you

Lees dié antwoord in konteks 👍 2

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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If you got the standard "stub" download, could you try the "full" installer. You can get that from the following page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

I think in an earlier thread it was reported that Firefox installers include decompression technology from 7-zip. Is Windows reporting or recording any error involving 7-zip?

ideato
ideato
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Gekose oplossing

Hello rappin05, try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) and then see if that allows to download and install Firefox from the next full installer link

thank you

rappin05
rappin05 Vraag-eienaar
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@jscher2000 Tried this, the extraction goes to the end of the bar and then the process just ends, i would have mentioned an error

@ideato Safe mode combined with the full install worked just fine, thank you. Things really do install better with nothing else going on

Gewysig op deur rappin05