This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

AdBlocker keeps vanishing

  • 2 antwoorde
  • 18 hierdie probleem
  • 1 view
  • Laaste antwoord deur TM87

more options

I had AdBlocker without any problems for ages, but one day it just vanished. As in, it goes from working with its little icon in the browser, to just being absent, no notifications, no icon and of course no ads being blocked, and checking my add-ons etc shows me I have no AdBlock at all.

I checked your forums and read to delete the extension files in case they're corrupted, so I did that, but nothing is fixed, my next few copies of AdBlocker vanished too.

(After I found it gone the first time, I downloaded AdBlocker Edge 2.1.6, instead of the usual AdBlocker, so that's what I've been using... But every time, the next day it's gone too. This is the third time I have downloaded this AdBlocker in as many days.)

I've been checking while I browse to see where it vanishes, but I can't see it happen, as far as I can tell it vanishes around shut down or start up, not while the browser is open. I've tried opening and closing the browser but AdBlocker stays put, only when I turn the computer off does it somehow vanish before next use.

Any ideas? Thanks for your time.

I had AdBlocker without any problems for ages, but one day it just vanished. As in, it goes from working with its little icon in the browser, to just being absent, no notifications, no icon and of course no ads being blocked, and checking my add-ons etc shows me I have no AdBlock at all. I checked your forums and read to delete the extension files in case they're corrupted, so I did that, but nothing is fixed, my next few copies of AdBlocker vanished too. (After I found it gone the first time, I downloaded AdBlocker Edge 2.1.6, instead of the usual AdBlocker, so that's what I've been using... But every time, the next day it's gone too. This is the third time I have downloaded this AdBlocker in as many days.) I've been checking while I browse to see where it vanishes, but I can't see it happen, as far as I can tell it vanishes around shut down or start up, not while the browser is open. I've tried opening and closing the browser but AdBlocker stays put, only when I turn the computer off does it somehow vanish before next use. Any ideas? Thanks for your time.

Gekose oplossing

hello, are you using avast anti virus software? it is known to cause problems like deleting addons at the moment unfortunately...

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Gekose oplossing

hello, are you using avast anti virus software? it is known to cause problems like deleting addons at the moment unfortunately...

more options

Yes, I am using Avast, but I've been using it for ages without it deleting AdBlocker, I take it this is a recent occurrence due to an update of Avast probably?

Anyway, it hasn't vanished since I posed this thread, fingers crossed... Hope it won't again. But thank you.