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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get this message when I open outlook.com in firefox, do not get this messgae with IE 11: Something happened on our end. Please refresh your browser or close i

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  • Laaste antwoord deur FredMcD

joncameron
joncameron
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I get the above message only in firefox version 33.1 It does not affect the operation of outlook.com it is just the fact that it is aggravating.

Do not get this message with IE 11 but I would rather use firefox. I have tried refreshing the browser clearing cache etc. but to no avail

I get the above message only in firefox version 33.1 It does not affect the operation of outlook.com it is just the fact that it is aggravating. Do not get this message with IE 11 but I would rather use firefox. I have tried refreshing the browser clearing cache etc. but to no avail

All Replies (1)

FredMcD
FredMcD
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It worked just fine for me.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.