This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

sometimes firefox crashes while trying to open some webpages and if i restart the browser and restore the webpages it crashes again

sometimes firefox crashes while trying to open some webpages and if i restart the browser and restore the webpages it crashes again

All Replies (3)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

id1:bp-65878c39-46cf-4e16-b5c1-b0ac62141128 id2:bp-0bbcc459-f285-4d10-a335-35a782141128 id3:bp-b803ca13-0acc-4162-8b51-4b7b92141128

more options

Those reports are about hangs in the Shockwave Flash plugin (NPSWF32_15_0_0_223.dll).

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: