This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my Firefox icon has changed to one I have never seen before and it keeps asking me to reboot and won't come up

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

I was on Firefox earlier and it was OK. I went to go back on and got a message " your computer needs to be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?". After rebooting I get the same message when I start it up. I also get this message when I try to uninstall the program

I was on Firefox earlier and it was OK. I went to go back on and got a message " your computer needs to be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?". After rebooting I get the same message when I start it up. I also get this message when I try to uninstall the program

All Replies (1)

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).