This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since last week I have been getting a single email from only one known sender which downloads like 50 times in the inbox ,sent at same time 04:30 PM. freezes

  • 2 antwoorde
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur user01229325

more options

Since last week I had three instances where I get a single email from only one known sender which downloads like 50 times in the inbox ,sent at same time 04:30 PM. It freezes up when I click on the message .

It recovers but am not able to erase as it freezes every time you click on any message from the sender.

The sender is using I phone or Apple computer to send this emails

There is no problem sending or receiving from any other sender.

Since last week I had three instances where I get a single email from only one known sender which downloads like 50 times in the inbox ,sent at same time 04:30 PM. It freezes up when I click on the message . It recovers but am not able to erase as it freezes every time you click on any message from the sender. The sender is using I phone or Apple computer to send this emails There is no problem sending or receiving from any other sender.

All Replies (2)

more options

Disable your anti virus email scanner and you should not have that issue.

more options

If it continues to be a problem I would log into your account at your provider's Web Mail page and handle the message there.