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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Upon update to 34.0 Adobe Flash version 15.0.0.239 no longer works.

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  • Laaste antwoord deur FredMcD

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I received the push update to Firefox 34.0. Today Adobe Flash is totally inoperable. It's causing lags to most sites and I am receiving the pop up constantly to stop it or continue.

Help!

I received the push update to Firefox 34.0. Today Adobe Flash is totally inoperable. It's causing lags to most sites and I am receiving the pop up constantly to stop it or continue. Help!

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Hi beth.mansfield, I am sorry to hear that the update led to Flash not working as expected. However there are some troubleshooting steps that can be taken to diagnose the issue.

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: