This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get this message," The proxy server is refusing connections"

  • 1 antwoord
  • 52 hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

more options

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.
The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working.

Gekose oplossing

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware

Lees dié antwoord in konteks 👍 45

All Replies (1)

more options

Gekose oplossing

hello dave, please check in the firefox menu ≡ > options > advanced > network > connection - settings... that firefox is set up to directly connect to the internet ('no proxy'). Firefox can't load websites but other browsers can

in addition since there is the malicious "general crawler" extension present in your list of addons, please perform a scan of your system with those two free security tools specialised in removing adware and browser hijackers:

Troubleshoot Firefox issues caused by malware