Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I can't figure out how to remove this double row of print icons in my Mozilla/Firefox dashboard, just below the browser window

Jeanlouise
Jeanlouise
more options

Everytime I open Firefox I get this double row of printer icons in that gray area (dashboard?) just below the browser window. I can send a screenshot.

This is eating up space, and preventing me from reading my DIIGO toolbar below. I thought it was a DIIGO issue, but it is not.

I also lost all my shortcuts to other webpages.

I can send a screenshot. Please help.

Everytime I open Firefox I get this double row of printer icons in that gray area (dashboard?) just below the browser window. I can send a screenshot. This is eating up space, and preventing me from reading my DIIGO toolbar below. I thought it was a DIIGO issue, but it is not. I also lost all my shortcuts to other webpages. I can send a screenshot. Please help.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

You can attach a screen shot to a reply to your question: https://support.mozilla.org/questions/1035233

If you recently updated from Firefox 28 or earlier to Firefox 33, there was a change in the interface and the old Add-on Bar no longer exists. If Diigo uses the Add-on bar, this could explain the glitchy appearance. To create an Add-on bar for extensions that require it, you can try this extension:

https://addons.mozilla.org/firefox/addon/the-addon-bar/

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Regarding shotcuts to other web pages, were they on the Bookmarks Toolbar, just below the address bar? You can turn on the Bookmarks Toolbar using any of these methods (Windows-centric, I know, but...):

  • right-click a blank area of the tab bar
  • right-click the "+" button on the tab bar
  • on the menu bar: View > Toolbars
  • on the "3-bar" menu: Customize > Show/Hide Toolbars

Does that help, or were the actual bookmarks deleted?