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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox werkt niet meer. Ik heb Firefox opnieuw geinstalleerd, maar het helpt niet. Zie bijgaand fouten rapport

  • 1 antwoord
  • 2 hierdie probleem
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  • Laaste antwoord deur philipp

hknoester
hknoester
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Bijgaand het fouten rapport Version=1 EventType=APPCRASH EventTime=130629634276188376 ReportType=2 Consent=1 UploadTime=130629634276438390 ReportIdentifier=11d3241e-82e9-11e4-bf91-6c626ded9883 IntegratorReportIdentifier=11d3241d-82e9-11e4-bf91-6c626ded9883 WOW64=1 Response.BucketId=678551791 Response.BucketTable=17 Response.type=4 Sig[0].Name=Naam van de toepassing Sig[0].Value=firefox.exe Sig[1].Name=Versie van toepassing Sig[1].Value=34.0.5.5443 Sig[2].Name=Tijdstempel van toepassing Sig[2].Value=5475e0b9 Sig[3].Name=Naam van foutmodule Sig[3].Value=KERNELBASE.dll Sig[4].Name=Versie van foutmodule Sig[4].Value=6.1.7601.18409 Sig[5].Name=Tijdstempel van foutmodule Sig[5].Value=53159a86 Sig[6].Name=Uitzonderingscode Sig[6].Value=c06d007e Sig[7].Name=Uitzonderingsmarge Sig[7].Value=0000c42d DynamicSig[1].Name=Versie van besturingssysteem DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Landinstelling-id DynamicSig[2].Value=1043 DynamicSig[22].Name=Aanvullende informatie 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Aanvullende informatie 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Aanvullende informatie 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Aanvullende informatie 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe UI[3]=Firefox werkt niet meer UI[4]=U kunt online naar een oplossing voor het probleem zoeken. UI[5]=Online naar een oplossing zoeken en dit programma sluiten UI[6]=Later online naar een oplossing zoeken en dit programma sluiten UI[7]=Het programma sluiten LoadedModule[0]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSLdr32.dll LoadedModule[5]=C:\Windows\syswow64\ole32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\PROGRA~2\WIA6EB~1\Datamngr\datamngr.dll LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll LoadedModule[21]=C:\Windows\system32\dbghelp.dll LoadedModule[22]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[23]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSEng32.dll LoadedModule[24]=C:\Windows\syswow64\urlmon.dll LoadedModule[25]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[26]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[27]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[28]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[29]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[30]=C:\Windows\system32\version.DLL LoadedModule[31]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[32]=C:\Windows\syswow64\normaliz.DLL LoadedModule[33]=C:\Windows\syswow64\iertutil.dll LoadedModule[34]=C:\Windows\syswow64\WININET.dll LoadedModule[35]=C:\Windows\syswow64\USERENV.dll LoadedModule[36]=C:\Windows\syswow64\profapi.dll LoadedModule[37]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[38]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[39]=C:\Windows\syswow64\MSASN1.dll LoadedModule[40]=C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\EFACli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Werkt niet meer ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Bijgaand het fouten rapport Version=1 EventType=APPCRASH EventTime=130629634276188376 ReportType=2 Consent=1 UploadTime=130629634276438390 ReportIdentifier=11d3241e-82e9-11e4-bf91-6c626ded9883 IntegratorReportIdentifier=11d3241d-82e9-11e4-bf91-6c626ded9883 WOW64=1 Response.BucketId=678551791 Response.BucketTable=17 Response.type=4 Sig[0].Name=Naam van de toepassing Sig[0].Value=firefox.exe Sig[1].Name=Versie van toepassing Sig[1].Value=34.0.5.5443 Sig[2].Name=Tijdstempel van toepassing Sig[2].Value=5475e0b9 Sig[3].Name=Naam van foutmodule Sig[3].Value=KERNELBASE.dll Sig[4].Name=Versie van foutmodule Sig[4].Value=6.1.7601.18409 Sig[5].Name=Tijdstempel van foutmodule Sig[5].Value=53159a86 Sig[6].Name=Uitzonderingscode Sig[6].Value=c06d007e Sig[7].Name=Uitzonderingsmarge Sig[7].Value=0000c42d DynamicSig[1].Name=Versie van besturingssysteem DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Landinstelling-id DynamicSig[2].Value=1043 DynamicSig[22].Name=Aanvullende informatie 1 DynamicSig[22].Value=0a9e DynamicSig[23].Name=Aanvullende informatie 2 DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789 DynamicSig[24].Name=Aanvullende informatie 3 DynamicSig[24].Value=0a9e DynamicSig[25].Name=Aanvullende informatie 4 DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789 UI[2]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe UI[3]=Firefox werkt niet meer UI[4]=U kunt online naar een oplossing voor het probleem zoeken. UI[5]=Online naar een oplossing zoeken en dit programma sluiten UI[6]=Later online naar een oplossing zoeken en dit programma sluiten UI[7]=Het programma sluiten LoadedModule[0]=C:\Program Files (x86)\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\syswow64\kernel32.dll LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[4]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSLdr32.dll LoadedModule[5]=C:\Windows\syswow64\ole32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\syswow64\GDI32.dll LoadedModule[8]=C:\Windows\syswow64\USER32.dll LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[14]=C:\Windows\syswow64\LPK.dll LoadedModule[15]=C:\Windows\syswow64\USP10.dll LoadedModule[16]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\PROGRA~2\WIA6EB~1\Datamngr\datamngr.dll LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll LoadedModule[21]=C:\Windows\system32\dbghelp.dll LoadedModule[22]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[23]=C:\Program Files (x86)\Norton 360\NortonData\21.1.0.18\Definitions\IPSDefs\20141212.002\IPSEng32.dll LoadedModule[24]=C:\Windows\syswow64\urlmon.dll LoadedModule[25]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll LoadedModule[26]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[27]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[28]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[29]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[30]=C:\Windows\system32\version.DLL LoadedModule[31]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[32]=C:\Windows\syswow64\normaliz.DLL LoadedModule[33]=C:\Windows\syswow64\iertutil.dll LoadedModule[34]=C:\Windows\syswow64\WININET.dll LoadedModule[35]=C:\Windows\syswow64\USERENV.dll LoadedModule[36]=C:\Windows\syswow64\profapi.dll LoadedModule[37]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[38]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[39]=C:\Windows\syswow64\MSASN1.dll LoadedModule[40]=C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\EFACli.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Werkt niet meer ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files (x86)\Mozilla Firefox\firefox.exe

All Replies (1)

philipp
philipp
  • Moderator
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hello hknoester, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.