This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Uninstalled and trashed FF 34 now trash won't empty and TrashIt doesn't work-now what?

  • 6 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur orvillej

orvillej
orvillej
more options

FF 34 has been failing to quit. I must always force quit to be able to shut down my computer. I uninstalled it, put it in the trash and now the trash won't empty (error 8033). I tried Trash It and that doesn't work. How do I get rid of this trashed FF? I've reinstalled 33.1 for now.

FF 34 has been failing to quit. I must always force quit to be able to shut down my computer. I uninstalled it, put it in the trash and now the trash won't empty (error 8033). I tried Trash It and that doesn't work. How do I get rid of this trashed FF? I've reinstalled 33.1 for now.

All Replies (6)

ideato
ideato
more options

Hello orvillej, error 8033 or 8003 ? :-), see if the next is helpful : http://www.banjora.co/2010/09/mac-osx-error-code-8003/

thank you

orvillej
orvillej Vraag-eienaar
more options

The error was indeed 8003, my mistake. I tried the advice from the link and it did not work. I received the same error code. As I mentioned in my question, I tried to use Trash It (which is what this link leads to) and its not doing its magic. Any other ideas?...oj

ideato
ideato
more options

Any luck in Finder > Preferences > Empty Trash securely ?

ideato
ideato
more options

see also : http://www.thexlab.com/faqs/trash.html

thanks again

orvillej
orvillej Vraag-eienaar
more options

Thanks, not at my home computer right now. I'll try those later and get back...oj

orvillej
orvillej Vraag-eienaar
more options

No good with Secure Empty Trash. Tried a couple of the options in the 2nd link-no luck. I haven't tried the one where you type stuff into Terminal cuz it says you could wipe your hard drive, which scares me!

Here's another angle. One thing I did that worked with a FF that I downloaded and then trashed while I've been going thru this-- I opened the Get Info window, changed the file type of Firefox from .app to .pdf which made it into a folder. I was then able to throw it away and empty trash. The FF that I have in the trash now (the one that won't empty)--when I try that the Firefox.app stays grayed out so I can't change it to pdf. Is there any way I can mess with permissions or something to get that line to get un-grayed?