Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HOW TO STOP A MUSIC DOWNLOAD

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

more options

my music wouldn't download from a website as a group of songs, so i have to download one at a time, and the first song has been downloading for 45 minutes now. the song itself is 3 minutes long

my music wouldn't download from a website as a group of songs, so i have to download one at a time, and the first song has been downloading for 45 minutes now. the song itself is 3 minutes long

All Replies (2)

more options

Do you have a display that shows you the download in progress?

What is the web address the problem is at?

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for Download Managers.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

more options

You can check the Downloads folder in the Downloads Manager (Library) for unfinished downloads.

You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data. You can use this button to go to the currently used Firefox profile folder:

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).