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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Need to save profile before re-installing Firefox

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur FredMcD

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Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and

then copy saved profile.

Running Windows 7 Thanks

Unable to start Firefox. Can I save the Firefox profile on my desktop or should I save to external media ? Do I need to delete files before re-installing Firefox or can I just follow the same steps as a new install and then copy saved profile. Running Windows 7 Thanks

All Replies (2)

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so you need not to save the profile.You just uninstall the older version. and download a frsh version of firefox from the link:

https://www.mozilla.org/firefox/all/

to uninstall the older firefox follow the steps

START|CONTROL PANEL|PROGRAMS(unistall a program)|MOZILLA FIREFOX

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DO NOT DO THAT ! ! ! ! !

Using an uninstaller other than Mozilla's could contaminate your profile. The Firefox full installer will take care of that for you.

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Now run the full installer.