Firefox says I have v11 of Adobe Flash Player but Adobe (and Internet Explorer) say I have v16. How to fix this?
According to the the Firefox Add-ons Manager and the plug-in check page, I am running version 11.6.602.180 of Shockwave Flash, so I went to the Adobe website to download the current version (16.0.0.296). Adobe says I am already running the latest version; so does the Add-ons manager in Internet Explorer. What should I do?
Gekose oplossing
You can uninstall current Flash player version(s) and (re)install the latest Flash version.
See this about uninstalling Flash players:
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
Lees dié antwoord in konteks 👍 1All Replies (5)
Internet Explorer uses a different version of Flash that Firefox does. You need to install and update them both separately.
In your control panel, uninstall Flash 11. Then, install https://get.adobe.com/flashplayer/download/?installer=FP_16_for_Firefox_-_NPAPI&standalone=1
Hello kskelley you have installed both versions, Shockwave Flash 11.6 r602 and Shockwave Flash 16.0 r0, uninstall the older 11.6.602.180, keep only the latest 16.0.0.296 !
thank you
Thanks very much to both of you for getting back to me so quickly. I should have mentioned that in the Windows Control Panel it only shows version 16, not version 11. When I installed v16 yesterday I ran the tool from Adobe that is supposed to remove old versions, and got a message that an older version had been removed. For some reason, Firefox is still seeing two versions.
Gekose oplossing
You can uninstall current Flash player version(s) and (re)install the latest Flash version.
See this about uninstalling Flash players:
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
Thanks to cor-el for providing a link to the uninstaller that actually found the old plug-in that was lurking on my system. Once that was gone (I had to delete it manually) I was able to re-install. Thanks also to Tyler Downer for pointing out that Firefox uses a different version of Shockwave than IE, and providing the link to download it.