We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Latest version (31.4.0) hangs a lot since update, get "unresponsive script" error Cause unknown. But solved with the latest update 31.6.0

  • 2 antwoorde
  • 4 hierdie probleem
  • 11 views
  • Laaste antwoord deur user1174249

more options

Since I updated to 31.4.0 (automatic update). I've been getting "unresponsive script" errors all the time, especially when clicking from one message to the next, thunderbird hangs, windows turns white, and a little later I get the error, if I hit "continue", it'll take about 10 more seconds and then I get the new message I selected to display on screen. Firefox used to have this problem a few versions back, but not anymore. It looks like thunderbird picked up the same issue :(

Tech details: OS: Windows 8.1, x64 Thunderbird version: 31.4.0 Issue: "Unresponsive script" repeated hanging

Since I updated to 31.4.0 (automatic update). I've been getting "unresponsive script" errors all the time, especially when clicking from one message to the next, thunderbird hangs, windows turns white, and a little later I get the error, if I hit "continue", it'll take about 10 more seconds and then I get the new message I selected to display on screen. Firefox used to have this problem a few versions back, but not anymore. It looks like thunderbird picked up the same issue :( Tech details: OS: Windows 8.1, x64 Thunderbird version: 31.4.0 Issue: "Unresponsive script" repeated hanging

Gewysig op deur Wayne Mery

Gekose oplossing

Hello,

I have the latest update (31.6.0) now and it seems that the problem is fixed, but when I tried with 31.4.0 in safe mode, the issue was still there.

Thank you for the help and continual development :)

Best.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

please start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Wishingstar, please tell us, does problem go away?

more options

Gekose oplossing

Hello,

I have the latest update (31.6.0) now and it seems that the problem is fixed, but when I tried with 31.4.0 in safe mode, the issue was still there.

Thank you for the help and continual development :)

Best.