This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost ALL MY PASS WORDS N BOOKMARKS WHEN FIREFOX UPDATED TODAY FEB 2015. I had 10 yrs of info HELP

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

Lost ALL MY PASS WORDS N BOOKMARKS WHEN FIREFOX UPDATED TODAY FEB 2015. I had 10 yrs of info HELP

firefox 32 or 34 it said and I am REALLY UPSET ABOUT THIS. CAN ANYONE HELP ME PLEASE.

Lost ALL MY PASS WORDS N BOOKMARKS WHEN FIREFOX UPDATED TODAY FEB 2015. I had 10 yrs of info HELP firefox 32 or 34 it said and I am REALLY UPSET ABOUT THIS. CAN ANYONE HELP ME PLEASE.

All Replies (3)

more options

You will probably receive specific advice about your immediate problem but you should remove your very troublesome Fun Web Products Plugin. Google for information and third-party removal advice.

more options
more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences