This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird no longer remembers my passwords

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur drewdesign

more options

Thunderbird now asks for my email passwords every time I start it. When asked to enter password the option to remember password no longer appears in the enter password window?

Thunderbird now asks for my email passwords every time I start it. When asked to enter password the option to remember password no longer appears in the enter password window?

All Replies (3)

more options

Gewysig op deur Diego Victor

more options

Did below as advised but it did not work/? It can happen that you will find no checkbox in Thunderbird to remember passwords. To change this, you will need to edit the prefs.js file, located in the Thunderbird profile folder.

   Close Thunderbird and open the prefs.js file in Notepad or another editor (make a backup copy of prefs.js first, as a precaution).
   Find the following line: user_pref("signon.rememberSignons", false);
   Change the value from false to true.
   Close the Notepad or editor window and save changes.
   On the next startup of Thunderbird you should find the checkbox for remembering the password in the password manager.
more options